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Service promise

This product conforms to the Quality Supervision qualified products of the Ministry of Light Industry of the State. The date of the repair card shall prevail. From the date of sale, within the quality guarantee period of the piano.
Free warranty is available for all of the following cases.

Pianos with serious quality problems can be replaced
Piano parts can be replaced and repaired free of charge for general quality problems.

The following circumstances do not fall within the scope of warranty:

1. Troubles caused by personnel not designated by the company or the sales unit when maintaining the piano.

2. Piano damage and breakdown caused by failure to comply with the requirements of maintenance instructions.

3. Damage caused by improper transportation, improper handling or other accidents.

4. Damage caused by other irresistible factors.

5. If the piano number is broken or altered, it will not be suitable for the quality guarantee regulations.